Privacy Policy

HIRTEC INC, doing business as Despawn Labs ("Despawn Labs," "we," "us," or "our"), operates this website and develops mobile applications for iOS (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our Services, you agree to the practices described below.

1. Information We Collect

1.1 Information you provide

You may provide information directly when you contact us for support, send feedback, sign up for updates, or interact with features inside an app (for example, creating an account, making in-app purchases, or submitting user-generated content). This may include your name, email address, and the content of your messages.

1.2 Information collected automatically

When you use our Services, we (or our service providers) may automatically collect limited technical information, such as:

• Device type, operating system version, and device identifiers
• App version, language, and region settings
• Crash logs, performance data, and diagnostic information
• Aggregate usage statistics (for example, which features are opened)
• IP address and approximate location derived from it (for our website)

1.3 Information from Apple

If you make purchases through the App Store, Apple processes the transaction. We may receive limited information from Apple, such as a transaction identifier or subscription status, but we do not receive your full payment details. Apple's privacy practices are described at apple.com/legal/privacy.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Services
• Diagnose problems, fix bugs, and improve performance
• Understand how features are used so we can improve them
• Respond to support requests and communicate with you
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations

3. Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases: performance of a contract (to provide the Services you request), our legitimate interests (to improve and secure the Services), your consent (where required, for example for certain analytics), and compliance with legal obligations.

4. Sharing of Information

We do not sell your personal information. We share information only in limited circumstances:

• Service providers. We use trusted third parties (for example, Apple, analytics providers, crash-reporting services, cloud hosting providers, and email tools) that process information on our behalf under written agreements that restrict their use of the data.
• Legal and safety reasons. We may disclose information if required by law, subpoena, or other valid legal process, or to protect the rights, property, or safety of Despawn Labs, our users, or the public.
• Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to this Policy.

5. Third-Party Services

Our apps and website may include links to or integrations with third-party services (for example, Apple App Store, social platforms, or analytics providers). Their privacy practices are governed by their own policies, and we encourage you to review them.

6. Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Aggregate or de-identified data may be retained indefinitely.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

9. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or port your data, and to object to or restrict certain processing. California residents have additional rights under the CCPA/CPRA, including the right to know, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information (we do not sell or share personal information as those terms are defined under California law).

You can exercise these rights by contacting us at the address below. We will respond within the time required by applicable law. You may also control certain data collection through your device settings (for example, by limiting ad tracking or revoking permissions in iOS Settings).

10. International Transfers

We are based in the United States. If you access the Services from outside the U.S., your information may be transferred to, stored in, and processed in the U.S. or other countries that may have different data protection rules than your country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice (such as a notice in the app or on our website). Your continued use of the Services after the update means you accept the revised Policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

HIRTEC INC dba Despawn Labs
Email: contact@hirtec.com